Frequently Asked Questions

Who am I 
dealing with?

You are dealing with Ilya Zlobin, ancient 
coin expert, enthusiast, author and dealer with an online store having a 
selection of over 15,000 items with great positive feedback from 
verified buyers and over 10 years experience dealing with over 57,000 
ancient and world coins and artifacts. Ilya Zlobin is an independent 
individual who has a passion for coin collecting, research and 
understanding the importance of the historical context and significance 
all coins and objects represent. Most others are only concerned with 
selling you, Ilya Zlobin is most interested in educating you on the 
subject, and providing the largest selection, most professional 
presentation and service for the best long-term value for collectors 
worldwide creating returning patrons sharing in the passion of ancient 
and world coin collecting for a lifetime.

How 
long until my order is shipped?

Orders are shipped by 
the next business day (after receipt of payment) most of the time.

How will I know when the order was shipped?

After 
your order has shipped, you will be left positive feedback, and that 
date could be used as a basis of estimating an arrival date. Any 
tracking number would be found under your ‘Purchase history’ tab.

USPS First Class mail takes about 3-5 business days to arrive in the 
U.S. International shipping times cannot be estimated as they vary from 
country to country.

Standard international mail to many 
countries does not include a tracking number, and can also be 
slow sometimes. For a tracking number and signature confirmation, 
you may want to do Express Mail International Shipping, which costs 
more, however, is the fastest and most secure. Additionally you may be 
able to receive your order in as little as 3-5 business days using this 
method. For Express Mail International, it may be possible to place up 
to 10-15 items in one package (for the one shipping cost) as it is flat 
rate envelope, which may be the most cost-effective, secure and fastest 
way to receive items internationally. Send me a message about this and I 
can update your invoice should you want this method.

Getting 
your order to you, quickly and securely is a top priority and is taken 
seriously here. Great care is taken in packaging and mailing every 
item securely and quickly.

Please be aware, I cannot take 
responsibility for any postal service delivery delays, especially for 
international packages as it may happen in rare instances.

What is a certificate of authenticity and what guarantees do you give that 
the item is authentic?

Each of the items sold here, is 
provided with a Certificate of Authenticity, and a Lifetime Guarantee of 
Authenticity, issued by a world-renowned numismatic and antique expert 
that has identified over 57,000 ancient coins and has provided them with 
the same guarantee. You will be very happy with what you get with the 
COA; a professional presentation of the coin, with all of the relevant 
information and a picture of the coin you saw in the listing. 
Additionally, the coin is inside it’s own protective coin flip (holder), 
with a 2×2 inch description of the coin matching the individual number 
on the COA.

On the free-market such a presentation alone, can be 
considered a $25-$50 value all in itself, and it comes standard with 
your purchases from me, FREE. With every purchase, you are 
leveraging my many years of experience to get a more complete context 
and understanding of the piece of history you are getting. Whether your 
goal is to collect or give the item as a gift, coins presented like this 
could be more prized and valued higher than items that were not given 
such care and attention to.

Buy a coin today and 
own a piece of history, guaranteed.

Is there a money back guarantee?

I offer a 30 day 
unconditional money back guarantee. I stand behind my coins and would be 
willing to exchange your order for either store credit towards other 
coins, or refund, minus shipping expenses, within 30 days from the 
receipt of your order. My goal is to have the returning customers for a 
lifetime, and I am so sure in my coins, their authenticity, numismatic 
value and beauty, I can offer such a guarantee.

Once you receive your 
order, please leave a positive feedback. Please don’t leave any negative 
feedbacks, as it happens sometimes that people rush to leave feedback 
before letting sufficient time for their order to arrive. Also, if you 
sent an email, make sure to check for my reply in your messages before 
claiming that you didn’t receive a response. The matter of fact is that 
any issues can be resolved, as reputation is most important to me. My 
goal is to provide superior products and quality of service.

How and where do I learn more about collecting ancient coins?

Visit the “Guide 
on How to Use My Store” for on an overview about using my store, 
with additional information and links to all other parts of my store 
which may include educational information on topics you are looking for.