Frequently Asked Questions

Who am I dealing with?

You are dealing with Ilya Zlobin, ancient coin expert, 
enthusiast, author and dealer with an online store having a 
selection of over 15,000 items with great positive feedback from 
verified buyers and over 10 years experience dealing with over 
57,000 ancient and world coins and artifacts. Ilya Zlobin is an 
independent individual who has a passion for coin collecting, 
research and understanding the importance of the historical 
context and significance all coins and objects represent. Most 
others are only concerned with selling you, Ilya Zlobin is most 
interested in educating you on the subject, and providing the 
largest selection, most professional presentation and service 
for the best long-term value for collectors worldwide creating 
returning patrons sharing in the passion of ancient and world 
coin collecting for a lifetime.

How long until my order is shipped?

Orders are shipped by the next business day (after receipt of 
payment) most of the time.

How will I know when the order was shipped?

After your order has shipped, you will be left positive 
feedback, and that date could be used as a basis of estimating 
an arrival date. Any tracking number would be found under your 
‘Purchase history’ tab.

USPS First Class mail takes about 3-5 business days to arrive 
in the U.S. International shipping times cannot be estimated as 
they vary from country to country.

Standard international mail to many countries does not 
include a tracking number, and can also be slow sometimes.
For a tracking number and signature confirmation, you may want 
to do Express Mail International Shipping, which costs more, 
however, is the fastest and most secure. Additionally you may be 
able to receive your order in as little as 3-5 business days 
using this method. For Express Mail International, it may be 
possible to place up to 10-15 items in one package (for the one 
shipping cost) as it is flat rate envelope, which may be the 
most cost-effective, secure and fastest way to receive items 
internationally. Send me a message about this and I can update 
your invoice should you want this method.

Getting your order to you, quickly and securely is a top 
priority and is taken seriously here. Great care is 
taken in packaging and mailing every item securely and quickly.

Please be aware, I cannot take responsibility for any postal 
service delivery delays, especially for international packages 
as it may happen in rare instances.

What is a certificate of authenticity and what guarantees do you 
give that the item is authentic?

Each of the items sold here, is provided with a Certificate 
of Authenticity, and a Lifetime Guarantee of Authenticity, 
issued by a world-renowned numismatic and antique expert that 
has identified over 57,000 ancient coins and has provided them 
with the same guarantee. You will be very happy with what you 
get with the COA; a professional presentation of the coin, with 
all of the relevant information and a picture of the coin you 
saw in the listing. Additionally, the coin is inside it’s own 
protective coin flip (holder), with a 2×2 inch description of 
the coin matching the individual number on the COA.

On the free-market such a presentation alone, can be 
considered a $25-$50 value all in itself, and it comes standard 
with your purchases from me,
FREE. With every purchase, you are leveraging my many 
years of experience to get a more complete context and 
understanding of the piece of history you are getting. Whether 
your goal is to collect or give the item as a gift, coins 
presented like this could be more prized and valued higher than 
items that were not given such care and attention to.

Buy a coin today and own a piece of history, 
guaranteed.

Is there a money back guarantee?

I offer a 30 day unconditional money back guarantee. I stand 
behind my coins and would be willing to exchange your order for 
either store credit towards other coins, or refund, minus 
shipping expenses, within 30 days from the receipt of your 
order. My goal is to have the returning customers for a 
lifetime, and I am so sure in my coins, their authenticity, 
numismatic value and beauty, I can offer such a guarantee.

Is there a number I can call you with questions about my order?

You can contact me directly via ask seller a question and 
request my telephone number, or go to my

About Me Page 
to get my contact information only in regards to items purchased 
on eBay.

Once you receive your order, please leave a positive 
feedback. Please don’t leave any negative feedbacks, as it 
happens sometimes that people rush to leave feedback before 
letting sufficient time for their order to arrive. Also, if you 
sent an email, make sure to check for my reply in your messages 
before claiming that you didn’t receive a response. The matter 
of fact is that any issues can be resolved, as reputation is 
most important to me. My goal is to provide superior products 
and quality of service.

How and where do I learn more about collecting ancient coins?

Visit the
“Guide on How to Use My Store” for on an overview about 
using my store, with additional information and links to all 
other parts of my store which may include educational 
information on topics you are looking for.

You may also want to do a YouTube search for the term 
“ancient coin collecting” for educational videos on this topic.