|
Charles 
The 
Following
|
|
|
Who am I
dealing with?
You are dealing with Ilya Zlobin, ancient
coin expert, enthusiast, author and dealer with an online store having a
selection of over 15,000 items with great positive feedback from
verified buyers and over 10 years experience dealing with over 57,000
ancient and world coins and artifacts. Ilya Zlobin is an independent
individual who has a passion for coin collecting, research and
understanding the importance of the historical context and significance
all coins and objects represent. Most others are only concerned with
selling you, Ilya Zlobin is most interested in educating you on the
subject, and providing the largest selection, most professional
presentation and service for the best long-term value for collectors
worldwide creating returning patrons sharing in the passion of ancient
and world coin collecting for a lifetime.
How
long until my order is shipped?
Orders are shipped by
the next business day (after receipt of payment) most of the time.
How will I know when the order was shipped?
After
your order has shipped, you will be left positive feedback, and that
date could be used as a basis of estimating an arrival date. Any
tracking number would be found under your ‘Purchase history’ tab.USPS First Class mail takes about 3-5 business days to arrive in the
U.S. International shipping times cannot be estimated as they vary from
country to country.Standard international mail to many
countries does not include a tracking number, and can also be
slow sometimes. For a tracking number and signature confirmation,
you may want to do Express Mail International Shipping, which costs
more, however, is the fastest and most secure. Additionally you may be
able to receive your order in as little as 3-5 business days using this
method. For Express Mail International, it may be possible to place up
to 10-15 items in one package (for the one shipping cost) as it is flat
rate envelope, which may be the most cost-effective, secure and fastest
way to receive items internationally. Send me a message about this and I
can update your invoice should you want this method.Getting
your order to you, quickly and securely is a top priority and is taken
seriously here. Great care is taken in packaging and mailing every
item securely and quickly.Please be aware, I cannot take
responsibility for any postal service delivery delays, especially for
international packages as it may happen in rare instances.
What is a certificate of authenticity and what guarantees do you give that
the item is authentic?
Each of the items sold here, is
provided with a Certificate of Authenticity, and a Lifetime Guarantee of
Authenticity, issued by a world-renowned numismatic and antique expert
that has identified over 57,000 ancient coins and has provided them with
the same guarantee. You will be very happy with what you get with the
COA; a professional presentation of the coin, with all of the relevant
information and a picture of the coin you saw in the listing.
Additionally, the coin is inside it’s own protective coin flip (holder),
with a 2×2 inch description of the coin matching the individual number
on the COA.On the free-market such a presentation alone, can be
considered a $25-$50 value all in itself, and it comes standard with
your purchases from me, FREE. With every purchase, you are
leveraging my many years of experience to get a more complete context
and understanding of the piece of history you are getting. Whether your
goal is to collect or give the item as a gift, coins presented like this
could be more prized and valued higher than items that were not given
such care and attention to.Buy a coin today and
own a piece of history, guaranteed.
Is there a money back guarantee?
I offer a 30 day
unconditional money back guarantee. I stand behind my coins and would be
willing to exchange your order for either store credit towards other
coins, or refund, minus shipping expenses, within 30 days from the
receipt of your order. My goal is to have the returning customers for a
lifetime, and I am so sure in my coins, their authenticity, numismatic
value and beauty, I can offer such a guarantee.
When should I leave feedback?
Once you receive your
order, please leave a positive feedback. Please don’t leave any negative
feedbacks, as it happens sometimes that people rush to leave feedback
before letting sufficient time for their order to arrive. Also, if you
sent an email, make sure to check for my reply in your messages before
claiming that you didn’t receive a response. The matter of fact is that
any issues can be resolved, as reputation is most important to me. My
goal is to provide superior products and quality of service.
How and where do I learn more about collecting ancient coins?
Visit the “Guide
on How to Use My Store” for on an overview about using my store,
with additional information and links to all other parts of my store
which may include educational information on topics you are looking for.
