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Frequently Asked Questions
How long until my order is shipped?:
Depending on the volume of sales, it may take up to 5 business days for
shipment of your order after the receipt of payment.
How will I know when the order was shipped?:
After your order has shipped, you will be left positive feedback, and that
date should be used as a basis of estimating an arrival date.
After you shipped the order, how long will the mail take?
USPS First Class mail takes about 3-5 business days to arrive in the U.S.,
international shipping times cannot be estimated as they vary from country
to country. I am not responsible for any USPS delivery delays, especially
for an international package.
What is a certificate of authenticity and what guarantees do you give
that the item is authentic?
Each of the items sold here, is provided with a Certificate of Authenticity,
and a Lifetime Guarantee of Authenticity, issued by a world-renowned numismatic
and antique expert that has identified over 10000 ancient coins and has provided them
with the same guarantee. You will be quite happy with what you get with the COA; a professional presentation of the coin, with all of the relevant
information and a picture of the coin you saw in the listing.
Compared to other certification companies, the certificate of
authenticity is a $25-50 value. So buy a coin today and own a piece
of history, guaranteed.
Is there a money back guarantee?
I offer a 30 day unconditional money back guarantee. I stand
behind my coins and would be willing to exchange your order for
either store credit towards other coins, or refund, minus shipping
expenses, within 30 days from the receipt of your order. My goal is
to have the returning customers for a lifetime, and I am so sure in
my coins, their authenticity, numismatic value and beauty, I can
offer such a guarantee.
Is there a number I can call you with questions about my
order?
You can contact me directly via ask seller a question and request my
telephone number, or go to my
About Me Page to get my contact information only in regards to
items purchased on eBay.
When should I leave feedback?
Once you receive your
order, please leave a positive. Please don’t leave any
negative feedbacks, as it happens many times that people rush to leave
feedback before letting sufficient time for the order to arrive. Also, if
you sent an email, make sure to check for my reply in your messages before
claiming that you didn’t receive a response. The matter of fact is that any
issues can be resolved, as reputation is most important to me. My goal is to
provide superior products and quality of service.
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